Question 1

What's included in the Free plan?

Accepted Answer

Dashboard, My Workspace (messenger, Dropbox, contacts), Minty AI, donation management with giving pages, CRM, and fundraising tools. 1 user and 10 GB of storage. For nonprofits up to $100K/yr in donations. Perfect for getting started.

Question 2

What does Plus add over Free?

Accepted Answer

Plus unlocks tools hub, administration, reporting, accounting (no sub-funds), and 2,500 Mint Bucks per month. Up to 10 users and 25 GB of storage. Plus is for nonprofits receiving up to $250K per year in donations.

Question 3

What does Pro add over Plus?

Accepted Answer

Pro adds accounting sub-funds (building funds, restricted endowments), Form 990 Builder, priority support, custom integrations, and early access to new features. 10,000 Mint Bucks per month, up to 25 users, and 100 GB of storage. Pro is for nonprofits receiving up to $2.5M per year in donations. Above $2.5M requires Enterprise.

Question 4

Are there any contracts or commitments?

Accepted Answer

No contracts, ever. Pay month-to-month and cancel anytime with one click. No cancellation fees, no questions asked. Your data is always yours.

Question 5

Are there fees to import or export my data?

Accepted Answer

Never. Import your existing data for free when you join, and export everything anytime at no charge. We believe your data belongs to you, not us.

Question 6

Can I upgrade or downgrade anytime?

Accepted Answer

Yes! You can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the end of your billing cycle. Note: if your annual donation volume exceeds your plan's threshold ($100K for Free, $250K for Plus, $2.5M for Pro), you'll need to upgrade.

Question 7

What are the billing options?

Accepted Answer

Plus and Pro are available monthly, 3-month, or annual. Longer commitments mean bigger savings — save up to $689/year on Plus or $1,200/year on Pro with annual billing.

Question 8

Is it really free? What's the catch?

Accepted Answer

No catch. The Free plan is permanently free. You get donation management, CRM, fundraising tools, and Minty AI at no cost. No credit card required. We make money when organizations upgrade for accounting, tools, and advanced features.

Question 9

Are there any hidden fees?

Accepted Answer

None. The price you see is the price you pay. No setup fees, no data import/export fees, no cancellation fees. Stripe payment processing fees (2.9% + $0.30) apply to online donations, which is Stripe's fee, not ours.

Question 10

Do you charge payment processing fees?

Accepted Answer

No. Stripe's standard processing fees (2.9% + $0.30) apply to online donations, which is Stripe's fee, not ours. We don't add any markup.

Simple, Transparent Pricing

Free

Plus

Pro

Enterprise

Pricing FAQ