Question 1

What's included in the Free plan?

Accepted Answer

Free includes donor records, giving pages, fundraising tools, Minty AI, My Workspace, 1 user, and 10 GB of storage for nonprofits up to $100K in annual donations. No credit card is required.

Question 2

What does Plus add over Free?

Accepted Answer

Plus adds the core tools a growing nonprofit usually needs next: fund accounting, standard reports, data import, volunteers, events, physical mail, video, and 2,500 monthly MintBucks. It includes up to 10 users for nonprofits up to $250K in annual donations.

Question 3

What does Pro add over Plus?

Accepted Answer

Pro adds deeper accounting, bank reconciliation, advanced reports, fiscal year close, Form 990 support, facilities, inventory, international transfers, priority support, and 10,000 monthly MintBucks. It includes up to 25 users for nonprofits up to $2.5M in annual donations.

Question 4

Are there any contracts or commitments?

Accepted Answer

No contracts, ever. Pay month-to-month and cancel anytime with one click. No cancellation fees, no questions asked. Your data is always yours.

Question 5

Are there fees to import or export my data?

Accepted Answer

No. You can use the data importer to bring in your existing data when you join, and you can export your data when you need it. We believe your data belongs to you.

Question 6

Can I upgrade or downgrade anytime?

Accepted Answer

Yes. You can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the end of your billing cycle. If your annual donation volume grows past your plan's threshold, we will help you move to the right plan.

Question 7

What are the billing options?

Accepted Answer

Plus and Pro are available monthly, 3-month, or annual. Longer commitments mean bigger savings - save up to $689/year on Plus or $1,200/year on Pro with annual billing.

Question 8

Is it really free? What's the catch?

Accepted Answer

No catch. The Free plan is permanently free. You get donation management, CRM, fundraising tools, and Minty AI at no cost. No credit card required. We make money when organizations upgrade for accounting, tools, and advanced features.

Question 9

Are there any hidden fees?

Accepted Answer

No. The price you see is the price you pay. There are no setup fees, data import fees, export fees, or cancellation fees. Standard card and bank processing fees still apply to online donations.

Question 10

Do you charge payment processing fees?

Accepted Answer

No. Standard card and bank processing fees apply to online donations, but Alignmint does not add a markup.

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Pricing FAQ