Accounting Work Queue

Quick Answer: Accounting Work Queue

Accounting Work Queue is a "needs attention" inbox for accounting exceptions across Fund Accounting. It surfaces issues like missing account defaults, unreconciled deposits, duplicate entries, and report parity warnings—each row opens the surface that already owns the fix.

What It Does

The queue is computed from existing records and returns action targets for established repair screens. It does not create, edit, or post journal entries—it simply shows what needs review and links you to the right place to resolve each issue.

Issue Types Detected

• Missing Account Default: Core defaults needed for automated posting are not set. Opens Administration → Chart of Accounts → Account Defaults.

• Unreconciled Deposit: Cash activity older than 14 days sitting outside bank reconciliation. Opens Fund Accounting → General Ledger.

• Duplicate Deposit: Deposit batches with matching org, date, and amount. Opens Fund Accounting → Deposit History.

• Stale Clearing Item: Clearing lines older than 30 days that should be reconciled or corrected. Opens Fund Accounting → General Ledger.

• Failed JE Post: A deposit shows as posted but the ledger has no matching entry. Opens Fund Accounting → Deposit History.

• Mismatched Payout: Online payment payout audit state and ledger settlement need review. Opens Fund Accounting → Revenue Reconciliation.

• Report Parity Warning: A known exception still requires finance review. Opens Fund Accounting → General Ledger.

• Strange Fund Attribution: Donation and ledger fund attribution disagree. Opens Fund Accounting → General Ledger.

Where to Find It

Open Fund Accounting → Core Ledger → Accounting Work Queue. The tile appears before Journal Entries and General Ledger because it cuts across ledger, deposits, reconciliation, and report parity—use it as your first stop when cleaning up before running reports or closing a period.

Good to Know

The queue is read-only and parent-org-only. Resolving an issue means opening the linked tool and making the fix there. Filters let you focus on severity, status, or issue type. See General Ledger for ledger review, Bank Reconciliation for deposit matching, and Chart of Accounts for account defaults.