Payment Processing

Quick Answer: Payment Processing

Payment Processing explains how eligible online payment surfaces become available after your organization completes Giving Setup. Rates, accepted payment methods, and available actions are shown for the payment profile and surface you are using; they are not the same for every organization or flow.

Start with Giving Setup

A parent-organization director completes Giving Setup. That organization-level readiness can activate eligible donation, Video Blast, non-taxable event, and eligible inventory card-checkout surfaces. Child funds inherit the parent setup while keeping their own donation attribution. Each surface still checks its own eligibility, permissions, inventory or ticket availability, and required accounting mappings before it creates a payment attempt.

Rates, Methods, and Availability

Processing rates are determined by your organization’s approved payment profile and may include a percentage plus a fixed per-transaction amount. The applicable rate is shown during Giving Setup and checkout.

Checkout shows only the payment methods enabled for the organization’s current payment session. Do not assume that a method, recurring schedule, or payment-management action is available simply because it appears on another organization or surface. Cash, checks, wires, stock gifts, and in-kind gifts are recorded through their applicable offline donation workflows rather than online payment checkout.

Payment Lifecycle

After provider confirmation, AlignMint records the local outcome and processes the related accounting, receipt, and reporting work. Pending or retry states preserve payment evidence without creating another charge. The provider request, local donation record, accounting entries, and follow-up work are separate steps with safeguards and repair paths; they are not one atomic transaction. If a required posting mapping is missing, checkout fails before sending a processor payment request rather than selecting or creating accounts for you.

Refunds and Recurring Billing

When Payment Management presents a refund action, it is limited to an eligible online gift and the full original amount. Recurring-payment actions, hosted tools, and scheduled cancellation appear only when shown or supported for that payment record. Do not rely on self-service pause, resume, amount, billing-day, or immediate-cancellation controls.

Settlement Evidence

Use Donation Settlement Report for read-only reconciliation evidence when exact provider payout and report details are available. Missing evidence is not replaced with estimated fees, payout values, or release controls.

Security

Sensitive payment details are collected through processor-hosted payment experiences, and AlignMint does not store full card numbers. AlignMint accepts payment success only from signed provider evidence. Server-side checks verify the organization, amount, payment-attempt identity, and provider identity before processing. Follow the checkout and hosted-tool instructions presented for your organization, and do not ask donors to send payment details by email.

Payments features · Giving Setup · Payment management · Contribution glossary